Refunds & Returns Policy for AromaClearance.com
Effective Date: 20/06/2024
1. Returns and Refunds
We want you to be completely satisfied with your purchase of our Transparent Aromatherapy rollerball sets from AromaClearance.com. If you are not entirely happy with your purchase, we’re here to help.
2. Eligibility
- You may return unused and unopened products within 30 days of purchase for a full refund.
- To be eligible for a return, your item must be in the same condition that you received it, including original packaging.
3. Return Process
- To initiate a return, please contact our customer support team at example@email.com with your order number and reason for return.
- Our team will provide you with a return authorization and instructions for returning the product.
4. Shipping Costs
- Customers are responsible for paying shipping costs for returning the item.
- Shipping costs are non-refundable unless the return is due to our error.
5. Refund Processing
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- Refunds will be processed to the original method of payment within 7-10 business days after approval.
6. Contact Us
If you have any questions about our Refunds & Returns Policy, please contact us at example@email.com or write to us at our address in Belgium.